Morton Command Center is a fully customizable operations platform built specifically for your MSP. We connect the tools you already use — PSA, RMM, phone, time tracking, accounting, security, and procurement — into one tailored dashboard designed around how your team actually works.
Every tile, every number, every view is tailored to your MSP. Want MRR up top? Open SLA breaches? Agent utilization? Revenue by client? Whatever matters to your team, that's what you see the moment you log in.
You've chosen great tools — ConnectWise, Datto, NinjaOne, Freshdesk, HaloPSA, QuickBooks, Xero. Each one does its job. But your techs still spend half their day switching between dashboards, copying data between systems, and hunting for context that should be right in front of them.
Techs bounce between 5-8 browser tabs per ticket. Each context switch costs 20+ seconds and risks dropping information.
Manual time logging, forgotten billable entries, and disconnected invoicing mean hours — and dollars — slip through the cracks every month.
Device info in your RMM, contacts in your PSA, billing in your accounting platform, security in three different portals. Nobody has the full picture.
Off-the-shelf dashboards force you into their workflow. You end up adapting your processes to the tool instead of the other way around.
Connect your existing tools — PSA, RMM, phone, time tracking, accounting, security, and procurement — and Command Center stitches them into one tailored dashboard. The platform layer (custom workflows, dashboard builder, unified reporting, customer portal) is what your individual vendors can't give you on their own. Here's what it looks like in production.
Build your own dashboard with drag-and-drop sections and tiles. Surface the tickets, calls, revenue, billing, backups, devices, and alerts that matter to your team — hide the rest. Every tenant shapes their own view.
Every open ticket across all your PSA systems in one filterable list. Status, agent, company, priority, and sort filters. Watched tickets pinned separately, plus live agent and requester activity feeds down the right side. Reply, resolve, log time, and place calls without leaving the dashboard.
Projected annual recurring, annual billable, MRR, average monthly, top billable clients, and block-hour purchases — at a glance.
Configure every client's plan, a-la-carte services, and billing rules in one place. Device counts (NinjaOne), security license counts (Huntress), and reseller quantities (Pax8) sync from each vendor's API right before billing, so every invoice reflects what's actually deployed.
Everything about a client in one place: plans & rates, recent tickets, contacts, devices, backups, security posture, licenses & renewals, and invoices — organized into tabs for Work, Maintenance, Security, Backup, Invoices, Contacts, Licenses & Renewals, Email Preferences, and more. Each client also gets a branded customer portal at the same URL that shows just the tabs you want them to see (e.g. their own tickets, invoices, and licenses), so you can share one link without exposing internal data.
Compose, target, and send branded campaigns to your clients without leaving Command Center. Pick recipients by company, contract type, or contact role, personalize with {{name}} and {{company}} variables, save and reuse templates, and track delivery. Every header, logo, color, sender address, and button reflects your own branding — your clients see your brand, not ours.
Every backup tool unified on one page — on-premise and cloud, every vendor side by side. Healthy / Stale / Failed totals up top, alerting clients surfaced first, and healthy clients tucked behind a "Show N healthy" toggle so what needs attention doesn't get buried. Vendors without an API are covered too via email ingestion.
Configure plans, recurring services, and per-client billing rules once. Device counts, security license counts, and reseller quantities sync live from NinjaOne, Huntress, and Pax8 right before billing. Then batch-generate every client's invoice straight into QuickBooks Desktop in one click.
Device counts (NinjaOne), security license counts (Huntress: EDR, ITDR, SIEM, SAT), and reseller quantities and prices (Pax8) pull live from each vendor's API right before billing. Your invoices reflect what's actually deployed today, not what someone counted last quarter.
Each billable line opts into vendor sync independently. Sync NinjaOne devices on a cyber line, sync Pax8 quantities on the M365 line, leave T&M and block hours manual. Mix and match per client without rebuilding the whole invoice.
Managed plans, block hours, time-and-materials, custom contracts, and a-la-carte services — all configurable per client and combinable on a single invoice. Whatever your contracts look like, the billing engine bends to fit.
Pick a month, pick clients, click run. Every invoice posts straight to QuickBooks Desktop ready to send. End-of-month billing collapses from a half-day to a few minutes.
See every line item, every total, every client before a single invoice leaves the platform. Catch mistakes once a month, not once a quarter when a client emails you about it.
Every invoice generated, every adjustment, every batch run logged with who did it and when. No more "did we already bill them this month?" — the answer is on the screen.
Most MSP platforms leave client communication to a separate — and expensive — marketing tool. MortonCC includes it. Bundled in your monthly hosting. No MailChimp subscription, no HubSpot per-seat fee, no extra login.
Filter by company, contract type, contact role (primary, backup, purchase approver), or custom tags — or paste a list directly. Announce a price change to billing contacts only. Send a security alert to IT leads only. Hit everyone at once when you need to.
{{name}} and {{company}} variables auto-fill per recipient, so a 500-contact blast feels like 500 individual emails. Live preview before send. Bare URLs and markdown links are detected and formatted automatically.
Every email ships wrapped in your logo, your gradient header/footer, and your contact info — no design work required. Clients see a consistent brand, not a raw text blast.
Schedule ticket-activity digests, backup-status summaries, security reports, and included-vs-billable-work breakdowns. Daily, weekly, or monthly — delivered without lifting a finger. Your clients see value every week.
Per-company preferences enforced automatically. Clients who opt out of specific report types — or all marketing — get skipped at send time. Compliance is handled, not an afterthought.
Every email — subject, recipient, sender, timestamp, status — captured in an auditable log. Know exactly who got what, when, and whether it delivered. No exporting, no third-party dashboard.
No vendor lock-in. Your data stays in your existing systems. We build the connectors to the exact tools your MSP uses — and add new ones as your stack evolves.
Don't see your tool? If it has an API, we can build the connector. Let's talk.
Kaseya BMS, ConnectWise, Atera, SuperOps, Syncro — they're all good products. But they're templates. MortonCC is built for your MSP, not for the "average" MSP.
We build your command center with you — every integration, workflow, and view matched to how your team actually operates.
Which tools do you use? What does your team need most? Where does your process break down? We map it out before writing a line of code.
We build your command center with the exact integrations, modules, and views your team needs. Every feature is configured and tested against your live systems.
We stand up your command center on your branded subdomain (e.g. cc.yourmsp.com), configure roles and access controls, map your clients across systems, and train your team on the platform.
As your MSP grows and your needs change, we refine your command center. Add new integrations, adjust workflows, and build custom modules as you scale.
Runs on Cloudflare's global edge network. Every API call executes within milliseconds of your users, in 300+ cities worldwide. Smart caching keeps everything instant.
Your business data lives in Freshdesk, QuickBooks, NinjaOne, and the rest of your existing stack. MortonCC orchestrates — it doesn't warehouse. No copies, no data migrations, no export nightmares if you ever leave.
Secured by Cloudflare Access with role-based permissions. SSO, MFA, and IP restrictions out of the box. Your API keys never leave the platform.
We run a dedicated environment for your MSP — hosting, deployments, patching, monitoring, backups — so you get a custom platform without a DevOps team. Your own branded subdomain. Zero upgrade headaches.
MortonCC powers IT Pro Source, a California-based MSP managing hospice, healthcare, and SMB clients — where it handles real support, real billing, and real security operations at scale.
"Before MortonCC our team was juggling Freshdesk, NinjaOne, eBillity, Huntress, and vPenTest just to work a single ticket. Bringing everything into one UI has changed how we run — tickets close faster, timecards don't get missed anymore, monthly invoicing takes a fraction of the time, and we can email our entire client base about anything from product updates to security advisories without paying for another platform."
No per-seat fees. No usage tiers. No surprises. A setup that scales to the size of your stack, plus a flat monthly fee to keep it running and evolving. Prefer to avoid a large upfront bill? Amortize the setup over 12 months.
Larger teams or complex requirements? Contact us for custom enterprise pricing.
Tell us about your MSP and the tools you use. We'll schedule a discovery call to design your custom command center.
No commitment. No sales pressure. Just a conversation about your stack.